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Published Guide Missing after Save

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Forum » Support » Published Guide Missing after Save 15 posts - page 1 of 2
Permalink | Quote | PM | +Rep by TEL9021 » October 9, 2013 5:50am | Report
Hello. I made a small fix on a typo error in my published guide (this one), then clicked on save. Now the entire guide is gone after the skill build part, and when I try to edit it I get the "page does not exist" error.
I have no qualms about rewriting the whole thing, but if it's something you can easily fix, I would very much appreciate it.
Thanks in advance!

TEL9021


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Permalink | Quote | PM | +Rep by Yasutsuna » October 9, 2013 6:53am | Report
Your guide is still there. Public can still see it.

I tested it on my guides, but it didn't happen. Mind telling what browser you're using?

Currently using Chrome with no problems.

Yasutsuna
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Permalink | Quote | PM | +Rep by TEL9021 » October 9, 2013 7:33am | Report
Yasutsuna wrote:

Your guide is still there. Public can still see it.

I tested it on my guides, but it didn't happen. Mind telling what browser you're using?

Currently using Chrome with no problems.


I use Chrome as well. Still can't see the guide past the Skill Build part, still can't edit it. Weird.

TEL9021


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Permalink | Quote | PM | +Rep by TEL9021 » October 9, 2013 7:44am | Report
However, if I log out I see the full guide. Same thing happens using the Steam overlay browser: While logged out it's all there, while logged in the same problem happens.

TEL9021


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Permalink | Quote | PM | +Rep by Yasutsuna » October 9, 2013 8:12am | Report
Eh, I tested it on a new guide and found the same problem as well. I have asked the admins about it and hopefully they will fix it soon enough.

Your problem is also something like that?

I did type a few things and add item and skill builds but all disappeared.

Yasutsuna
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Permalink | Quote | PM | +Rep by Sando » October 9, 2013 8:44am | Report
I know we had this problem a while ago, think the admins should be able to sort it.
A full list of my guides is here

Sando
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Permalink | Quote | PM | +Rep by Hades4u » October 9, 2013 8:46am | Report
Hmm, strange, never happened to me, what browser are you using ?
Message me if you'd like to join our official Discord server!

Hades4u
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Permalink | Quote | PM | +Rep by xCO2 » October 9, 2013 10:12am | Report
Hades4u wrote:

Hmm, strange, never happened to me, what browser are you using ?


Browser troubleshooting won't work, this could only one of two things. Either the author's editing copy of the information was cleared and then saved without publishing, or from what Yasutsuna is saying we're having a reappearance of an issue in the system we had about a week of two ago, in which case this will probably happen to every one messing with their guides until it is fixed.

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Permalink | Quote | PM | +Rep by TEL9021 » October 9, 2013 11:21am | Report
It is exactly what Yasutsuna is showing in the screenshot.

TEL9021


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Permalink | Quote | PM | +Rep by Matt » October 12, 2013 2:10am | Report
Please try again, there was a bug that has now been fixed! Sorry for the inconvenience :( Let me know if you still have any issues.

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